On Wednesday Citibank introduced a new card protection benefit for its customer. Bank has launched this scheme in tie-up with CPP Assistance Services, a global player in assistance services marketing.
With the introduction of this scheme the card benefit include protection against any misuse due to lost/stolen card. Under this service the cardholder’s entire wallet of cards be credit or debit, including those of other issuers, and even non-financial ones such as store, loyalty and membership cards gets protected. Further, the cardholder also gets protection from any fraudulent use that may have occurred seven days prior to discovery and within 24 hours of notification of card loss.
Besides, the CPP Card Protection offers benefits such as a single number to call to cancel all lost cards, replacement assistance, emergency travel and hotel assistance in India and overseas due to card loss, valuable document registration and retrieval, reminder services and access to a 24 hour toll-free CPP helpline.
Cardholders get option to choose from a set of distinct plans, suitable to their lifestyle and spending behavior. In accordance to the plan selected, customers can be covered for fraud loss on their credit cards up to Rs.1 lakh prior and Rs.20 lakhs post notification; overseas emergency assistance for payment of hotel expenses of upto Rs.1.2 lakhs and Rs.60, 000 in
During the launch Sandeep Bhalla, business manager, cards, Citibank
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