Citibank opened new branch in Pune providing customer-friendly layout

Citibank India opened a new state-of-art branch in Pune. The branch is located at Koregaon Park on the North Main Road.

The new branch was inaugurated by Shirish Apte, CEO, Citi Asia-Pacific together with Pramit Jhaveri, Citi Country Officer, India and N. Rajashekaran, Country Business Manager, Global Consumer Group, Citi India.

The new branch has been designed in such a way that it reflects Citi’s global design model that has developed from a traditional transactional banking environment to a more intuitive, customer-friendly layout. At this new branch customers will be provided more comfortable and collaborative space to conduct business, greater privacy and more effective use of technology which will help in increasing relationships. Along with enhanced facilities and services, bank will continue to provide the full range of Citibank’s products and services to Pune’s retail and institutional clients, including ‘Citigold’, the Bank’s flagship, wealth management platform for high net worth customers.

During the inaugurating of the branch, Shirish Apte, CEO, Citi South Asia said, "I am delighted to dedicate this new branch in Pune that has an exclusive state-of-the-art Citigold Select Lounge. Citibank has a very long history in India and India remains one of the priority markets for the company. As such, we will continue to make significant investments in India across a wide range of businesses and services and our customers and clients in Pune should see the benefits of these investments."

Pramit Jhaveri, Citi Country officer, India also gave speech at the inauguration. He said, "The prime location of this new branch underlines our commitment to deliver a superior banking experience, catering to the changing needs of our customers. Strengthening our presence in the city demonstrates the importance we place on being the bank of choice for our customers and is indicative of the many growing opportunities the city presents to further our consumer and commercial banking franchise here."

The uniqueness of the new Pune branch is the CitiGold Select Lounge which has been especially dedicated to cater to the branch's Citigold clients whose needs are increasingly getting more complex and specific, requiring a higher degree of personalization and specialization.

The other key design enhancements of the new Pune branch include use of warm colors, comfortable furniture, larger scale window graphics, greater privacy and the use of swivel flat-screen monitors and round tables to facilitate more productive customer/consultant discussions.

Currently Citibank’s have 42 branches across 30 cities. In Maharashtra bank has 10 branches of which 6 branches are located in Mumbai and one each in Pune, Nashik, Akola and Nanded.

Citibank Pune branch will open from Monday to Friday from 10 AM to 6 PM and Saturday 10 AM to 2 PM. Moreover customers will have access to 24- hour banking through multiple channels such as CitiPhones, Citi Mobile, Citibank Online (www.citibank.com/india) and ATMs.